Monitoring and Evaluation - Good Governance in Hospitals

Monitoring and Evaluation Good Governance in Hospitals

ISSUE: Supervision system (and chain of command)

• Mandatory monitoring and evaluation.
• Structure of needs to be defined. Job should be defined. Both quality and quantity of work should be accounted.
• Implementation of effective methods of supervision both on site and from  distance.
• Establishment of effective chain of command.
• All staff in a single unit must be controlled under the administrative umbrella of unit head.
• Exercise of effective control of unit heads over staff.
• Accountability of unit heads to higher authority / Director. Director should have full administrative authority over the unit heads.

ISSUE: Checklists and Quality assurance

• Medical audit and practice for measuring the hospital services based on certain norms and standards needs to be ensured.
• Preparation of supervision check lists for monitoring and evaluation of staff performance together with guidelines for their implementation Knowledge and practice of quality assurance.
• Active involvement of the Core group of Hospital Quality Assurance Project of the government.

ISSUE: Hospital manual

• Preparation of a comprehensive hospital manual (both service manual and clinical manual) is a must.