Feedback System - Good Governance in Hospitals

Feedback System Good Governance in Hospitals

ISSUE: Correction of deviation

• Formulation and implementation of effective feed back system to check deviation
• Accurate reporting to higher authority and specific rewarding and punishment system for staff
• Rewarding and punishment system for staff must be specified
• In time remedial measures for correction of identified deviation of hospital or staff performance.

ISSUE: Maintenance of medical records

• Understanding needs of proper medical records
• Utmost care in organizing effective and useful medical records keeping system
• Use of medical records in medical audit, research, medico-legal procedures, legal protection of hospital personnel, future planning and setting objectives
• Maintenance of disease codes as per international classification of diseases (ICD)
• Full computerized system of record keeping for tertiary hospital by trained personnel to be extended gradually in lower level hospitals.

ISSUE: Reports and returns both ways

• Implementation of effective and scientific reporting system to higher authority
• More prompt and effective response from higher authority to encourage local authority for undertaking more initiatives.