Interpersonal Relationship - Both Within and Outside Hospital

Interpersonal Relationship - Both Within and Outside Hospital

ISSUE: Co-ordination

• Establishment of good and effective interpersonal relationship and co-ordination between different category of personnel and staff.
• Regular co-ordination meeting with respect and responsibility may improve interpersonal relationship and co-ordination.
• Mass media should be used for information and education of people Unit head and chief of hospital have the main role.

ISSUE: Public Relation

• One Public Relations Officer to be recruited in tertiary and district hospital.
• Framing volunteer committees through Health Care Development Committee to encourage community participation, viz, of ansars, VDP members, NGOs and students.
• For solving visitors problems:

— Strict visiting time
— Use of mass media, especially radio and television to create people’s awareness
— Introduction of counselling service in the hospital
— Assistance from the local influential

• Provision for waiting areas for visitors.
• Establishment of a good information centre-cum-public relations unit to provide with necessary information for people and also its use for mass awareness, dissemination of ideas as well as news on the contribution of the hospital to the community through press for building mass support.
• Available hospital services and supplies are important determinants of visitors’ problem.

ISSUE: Health education

• This must be organized with utmost attention and importance in line with primary health care at the OPD and other waiting areas. Proper media propaganda is essential.